How do I receive tutoring support for online courses?

NPC tutoring staff are available 8:00 a.m. to 4:30p.m., Monday through Friday, through Zoom and in-person on the NPC campus. To schedule an appointment, email at least one hour in advance. Please include your email and phone number, and you will be contacted with further instructions.

Online 24/7 tutoring is available through and can be found under the NPC Resources tab in D2L. You have an eight hour limit for the semester, but you can request additional hours by emailing

I do not have access to the internet at home. How do I complete my assignments?

You can use the Pulse Mobile app to communicate with your instructor, see assignments, etc. The mobile app should not be used to take exams. You may also use the computers in the library or access the mobile network on campus to completeassignments.

Concerns should be addressed to your instructor to avoid falling behind in your coursework.

How do I receive technical support for online courses?

Contact D2L Support by email at or call us at 501-760-4292 . After hours you can contact D2L’s 24/7 help desk by clicking on the D2L Technical Support Link on the NPC D2L homepage .

I am locked out of my campus account. How do I change my password?

View the instructions on how you can change or update your password from home.

Can I access the library?

The NPC Library is currently open for students from 8 a.m. to 4 p.m. Monday through Friday. The library’s Fall semester hours of operation are 8:00 am - 6:00 pm Monday through Thursday, 8:00 am – 4:30 pm on Friday. The library will observe health safe guidelines with temperature screenings and tracing, wearing masks, and observing social distancing. Capacity will be limited due to spacing.

The library’s electronic resources are available without any time restriction. For reference assistance or help in setting up an account to download Ebooks, you may contact either , or . LibGuides are available to help you identify resources. You may send your reference questions to AskALibrarian at . CHAT is available during business hours for faster librarian assistance.

How do I return a book to the library?

All books may be returned to the book drop box which is in the parking lot behind the Fisher Campus Center.

Campus Services

I have an internship position this semester. What should I do?

Please contact the Director of Career Services at 501-760-4243 or email to learn about your specific program.

I am a community member. May I utilize the library during your transition to online learning?

The library is only serving students and employees at this time. We apologize for the inconvenience and appreciate your patience.

Will the Commons Market still be open?

The commons market is open for these hours:
  • Monday through Friday - 7:00a.m. to 7:00p.m.
  • Saturday and Sunday - 10:00a.m. to 7:00p.m.

Visit the Dining page for more information on restaurants, menus, and more.

Is the Campus Food Pantry open?

NPC has a dedicated food Pantry called the Helping Hawks Food Pantry. The Helping Hawks Food Pantry is open weekly. Times can vary by semester and will be announced via campus email. For more information contact Dr. Chuck Burke at 501-760-4348 or email .

Enrollment Services

When can I register fall classes?

Enrollment is Open Now. Call Enrollment Services at 501-760-4159 or schedule an advising appointment . Enrollment Services is open 8:00 am to 4:30 pm, Monday through Friday.

How can I contact an advisor?

Call Enrollment Services at 501-760-4159 or send an email to . Enrollment Services is open 8:00 am to 4:30 pm, Monday through Friday. For advising appointments outside normal business hours, email to schedule your appointment.

If I will be a returning student, can I enroll myself in classes?

Yes, returning students may enroll themselves by following the steps below:

  1. Log into Oasis
    • Click the Compass symbol at the top right corner of the page
    • Select Navigator
    • Select Self Service> Class Search/Browse Catalog> Class Search> Enroll Tab
  2. Select Correct Term and Search for Classes
    • Fall Semester 2021 click Continue
    • Under "Find Classes," Click Search
      Search Classes by Subject
  3. Adding Classes
    • Click Select for the desired course
    • Click Next
      Repeat the Search and Select steps until your chosen courses are in your Shopping Cart
    • Click Proceed
  4. Confirm Classes
    • To complete your request for the classes listed, click Finish Enrolling
To complete your request for the classes listed click Finish Enrolling

*If you require a system override, please contact Enrollment Services at 501-760-4159 .

How can I tell if my admission application was accepted?

You will receive an email confirming the acceptance of your application.

Where do I have my transcripts, immunization record, and test scores sent?

Send all documents to National Park College, Enrollment Services, 101 College Drive, Hot Springs, Arkansas 71913. Enrollment Services is open 8:00 am to 4:30 pm, Monday through Friday.

How can I get a transcript from NPC sent to my university?

You can order transcripts online.