Student Learning Outcomes

A student learning outcome is one that measures a specific competency attainment. Examples of a direct assessment (evidence) of student learning attainment that might be used include: capstone performance, third-party examination, faculty-designed examination, professional performance, licensure examination). Add these to the description of the measurement instrument in column two:

• Direct - Assessing student performance by examining samples of student work
• Indirect - Assessing indicators other than student work such as getting feedback from the student or other persons who may provide relevant information.
• Formative – An assessment conducted during the student’s education.
• Summative – An assessment conducted at the end of the student’s education.
• Internal – An assessment instrument that was developed within the business unit.
• External – An assessment instrument that was developed outside the business unit.
• Comparative – Compare results between classes, between online and on ground classes, Between professors, between programs, between campuses, or compare to external results such as results from the U.S. Department of Education Research and Statistics, or results from a vendor providing comparable data.

- If for any given performance measure your goal is being exceeded repeatedly, consider either increasing the goal or changing the performance measure so that action can be taken to improve the program.

- For all data reported, show sample size (n=75).

After three years of student performance, the goal has been met for three years.

However, the online/Zoom/recorded delivery is not yet where it needs to be. Instructor plans to monitor online/Zoom/recorded performance again for Spring 2022.

Spring 2020 - verbal presentations were delivered electronically rather than in person, which worked quite well.

Plans to deliver presentations electronically in Spring 2021 to determine whether or not to continue complete electronic delivery or in-person delivery with raising the goal to 80% for Spring 2022.

Continue to monitor verbal presentation delivery in Spring 2022. Most students in Spring 2021 recorded the presentation and submitted a link to the presentation. For the most part, delivery was okay; however, instructor must be more specific of seeing entire student and PowerPoint screen, which makes Zoom live a better choice. Otherwise, the students don't setup the PowerPoint correctly for instructor to view it while the student is speaking.

In BUS-2033 (Business Communications), student scores derived from interview rubric and/or CareerLink Mock Interview tool 5-Star rating scale to assess ability to professionally participate in a mock interview. This is a formative, internal assessment.

Spring 2021 and 2022 - the ability to use Zoom to deliver a business, professional interview presence.

After three years of student performance, the goal has been met for three years.

Spring 2022 - continue to monitor to confirm the Zoom interviews work smoothly for students and Career Center personnel at 80% or above interview scores.

Spring 2020 - all mock interviews were completed electronically using CareerLink rather than in person in the Career Center with Career Center scoring the interviews.

Plans for all mock interviews to be electronic through CareerLink and scored via Career Center in Spring 2021. Scoring will occur on a 5-Star scale in the CareerLink program rather than using the in-person grading rubric.

Spring 2021 - interviews were performed via Zoom scored with rubric by the Career Center; did not use CareerLink.

Spring 2022 - continue to monitor to confirm the Zoom interviews work smoothly for students and Career Center personnel.

In ACT-1113 (Principles of Accounting II), students scores on Milestone 3 on the final project will assess ability to journalize transactions for bonds payable and interest expense using the effective interest amortization method. This is a direct, summative, internal assessment.

After trending above the 80% benchmark student scores have dipped below the standard.

Milestone projects open when the learning completed for that objective and remain open until the end of the semester. Students are not managing time well and milestone projects have suffered.

Beginning Summer 2021 Milestones will continue to open after the learning concludes for that objective but will only remain open for one week.

Program - AAS in Business Management - Accounting; PLO 2, "Use appropriate technology proficiently".

Goal - 70% or higher score on the Excel 5-8 Capstone Exam

In CIS-1013, Information Systems, students scores on the capstone exam will show comprehension of Excel skills and ability to use the skills learned in Excel Modules 5-8. This is a direct, summative, external, and comparative assessment.

Of the students who submitted the capstone exam, at least 50% each semester scored a 70% or higher on the capstone exam in both the traditional and online classes even with the transition of classes going totally virtual and online in Spring 2020.

Even though the students are meeting the goal, they continue to struggle when creating the more complex formulas on the Excel 5-8 capstone exam. The two instructors who teach the course have collaborated on what is occurring with the students and ways to assist them.

The textbook and software were updated to Office 2019. The course was modified beginning in Fall 2020 to include a module textbook project grade and a training grade. As an extra assistance to students, when NPC went totally online because of the pandemic in March 2020, Ms. Brown created VidGrid videos and posted them in her course shell to assist students who are struggling with content. With the new textbook, content was rearranged in the course shell.

Program - AAS in Business Management - Accounting; PLO 3- "Evaluate alternatives that promote effective decision making"; Goal - 80% score on Milestone 3

In ACT-1113 (Principles of Accounting II), student scores on Milestone 7 on the final project will assess ability to make outsourcing and process further decisions - differential analysis. This is a direct, summative, internal assessment.

Students are consistently achieving the 85% benchmark.

Changes were made in prior semesters to improve mastery of this PLO. Handwritten homework was required beginning Fall 2019. Data suggests the change resulted in student mastery of this particular skill.

The benchmark was raised from 80% (NPC's standard) to 85% in Fall 2020.

Program - AAS in Business Management - Accounting; PLO 4 - "Use critical thinking and problem solving skills in business scenarios"; Goal - 80% score on Milestone 3

In ACT-1113 (Principles of Accounting II), student scores on Milestone 4 on the final project will assess ability to prepare a statement of cash flows following the indirect method. This is a direct, summative, internal assessment.

Students have consistently performed close to the benchmark through Spring 21 but dipped slightly below 85% in Fall 20 Online and Summer 21 Online.

Students seem to perform better on this PLO with face-to-face instruction.

Zoom sessions will be offered on this topic to students in online sections as well short VidGrid videos.

Program - AAS in Business Management - Accounting PLO 5 - "The student will demonstrate the ability to communicate effectively using oral, written, and electronic methods."

Goal - 80% score on verbal presentation using verbal communications rubric outline; oral presentation is created from written career report & a PowerPoint is also created from the career report & used during verbal presentation.

In BUS-2033 (Business Communications), student scores derived from verbal rubric outline to assess ability to deliver a verbal presentation. This is a formative, internal assessment.

After three years of student performance, the goal has been met for three years.

However, the online/Zoom/recorded delivery is not yet where it needs to be. Instructor plans to monitor online/Zoom/recorded performance again for Spring 2022.

Students who follow the verbal rubric outline including all parts of the introduction, body, and conclusion during the verbal presentation tend to score well.

Spring 2020 verbal presentations were delivered electronically rather than in person, which worked quite well. Plans to deliver presentations electronically in Spring 2021 to determine whether or not to continue complete electronic delivery or in-person delivery with raising the goal to 80% for Spring 2022.

Continue to monitor verbal presentation delivery in Spring 2022. Most students in Spring 2021 recorded the presentation and submitted a link to the presentation. For the most part, delivery was okay; however, instructor must be more specific of seeing entire student and PowerPoint screen, which makes Zoom live a better choice. Otherwise, the students don't setup the PowerPoint correctly for instructor to view it while the student is speaking.

Program - AAS in Business Management - Accounting; PLO 6 "Make ethical decisions in a given business situation". Goal - 70% or higher overall score on an ethical video case in Chapter 2: Business Ethics and Social Responsibility.

In BUS 1113, Intro to Business, learning to recognize ethical issues is the most important step in understanding business ethics. In this video assignment, Manager's Hot Seat: Ethics, students are assigned a video case that showcases an ethical situation in the workplace and then must respond to the questions about the video. This is a direct, formative, and external assessment.

Goal was exceeded. Of the students that completed the assignment , 100% scored 70% or higher score.

The benchmark on this assignment should be moved to 90% or higher. Even though it is a fairly simple assignment to complete, it is important for students to view the video and be able to recognize the ethical issue presented.

I think this assignment provides a valuable learning experience for the students. As an added component to this assignment, I will have students research current ethical issues in today's workplace and post an article that relates to the topic. This will further expand their exposure to the topic. Students will be required to state why they picked the article and then read each other's posts and comment on what they read.

Program - AAS in Business Management - Accounting PLO 7- "The student will model values & characteristics of a business professional."

Goal - 80% score on student ability to professionally present himself or herself in a mock interview, which requires professional appearance, professional verbal skills, and professional written skills through cover letter and resume preparation prior to interview as well as written follow-up docs post-interview.

In BUS-2033 (Business Communications), student scores derived from interview rubric and/or CareerLink Mock Interview tool 5-Star rating scale to assess ability to professionally participate in a mock interview. This is a formative, internal assessment.

Spring 2021 and 2022--the ability to use Zoom to deliver a business, professional interview presence.

After three years of student performance, the goal has been met for three years.

Spring 2022--continue to monitor to confirm the Zoom interviews work smoothly for students and Career Center personnel at 80% or above interview scores.

Students who follow the interview rubric & practice their mock interview skills using the CareerLink Mock Interview practice tool tend to score well.

Spring 2020 all mock interviews were completed electronically using CareerLink rather than in person in the Career Center with Career Center scoring the interviews.

Plans for all mock interviews to be electronic through CareerLink and scored via Career Center in Spring 2021. Scoring will occur on a 5-Star scale in the CareerLink program rather than using the in-person grading rubric.

Spring 2021--interviews were performed via Zoom scored with rubric by the Career Center; did not use CareerLink.

Spring 2022--continue to monitor to confirm the Zoom interviews work smoothly for students and Career Center personnel.

Program - AAS in Management/Marketing

PLO 1 - "Perform tasks following acceptable guidelines and processes for the specific discipline."

Goal - 80% score on Milestone 4

Program - AAS in Management / Marketing

PLO 2 - "Use appropriate technology proficiently."

Goal - 70% or higher score on the Excel 5-8 Capstone Exam

Program - AAS in Management / Marketing

PLO 3 - "Evaluate alternatives that promote effective decision making."

Goal - 70% or higher score on Retail Pricing Math Assignment after completing Chapter 13, Retail Pricing.

Program - AAS in Management / Marketing

PLO 4 - "Use critical thinking and problem-solving skills in business scenarios."

Goal - 75% or higher score on Excel Module 9 Project, Exploring Financial Tools and Functions.

Program - AAS in Management / Marketing

PLO 5 - "The student will demonstrate the ability to communicate effectively using oral, written, and electronic methods."

Goal - 80% score on verbal presentation using verbal communications rubric outline; oral presentation is created from written career report & a PowerPoint is also created from the career report & used during verbal presentation.

After three years of student performance, the goal has been met for three years.

However, the online/Zoom/recorded delivery is not yet where it needs to be. Instructor plans to monitor online/Zoom/recorded performance again for Spring 2022.

Program - AAS in Management / Marketing

PLO 6- "Make ethical decisions in a given business situation."

Goal - 70% or higher overall score on an ethical video case in Chapter 2: Business Ethics and Social Responsibility.

Program - AAS in Mgmt/Mktg

PLO 7- "The student will model values & characteristics of a business professional." Goal - 80% score on student ability to professionally present himself or herself in a mock interview, which requires professional appearance, professional verbal skills, and professional written skills through cover letter and resume preparation prior to interview as well as written follow-up docs post-interview.

In BUS-2033 (Business Communications), student scores derived from interview rubric and/or CareerLink Mock Interview tool 5-Star rating scale to assess ability to professionally participate in a mock interview. This is a formative, internal assessment.

Spring 2021 and 2022--the ability to use Zoom to deliver a business, professional interview presence.

After three years of student performance, the goal has been met for three years.

Spring 2022--continue to monitor to confirm the Zoom interviews work smoothly for students and Career Center personnel at 80% or above interview scores.

Spring 2020 all mock interviews were completed electronically using CareerLink rather than in person in the Career Center with Career Center scoring the interviews.

Plans for all mock interviews to be electronic through CareerLink and scored via Career Center in Spring 2021. Scoring will occur on a 5-Star scale in the CareerLink program rather than using the in-person grading rubric.

Spring 2021--interviews were performed via Zoom scored with rubric by the Career Center; did not use CareerLink.

Spring 2022--continue to monitor to confirm the Zoom interviews work smoothly for students and Career Center personnel.

Program - AAS in Computer Networking; PLO 2 - "Use appropriate technology proficiently";

Goal - 80% score on graded lab activity.