National Park College continues to monitor Coronavirus (COVID-19) cases in Arkansas. There are no confirmed or suspected cases on the NPC campus at this time.
- Tours participants can bring their own mask or a mask can be provided.
- Social distancing practices will be in place.
At this level, students are participating in online instruction and are encouraged to do the following:
- Practice good sanitation, hand-washing and additional cleanliness in the classroom.
- Limit face to face communications, utilizing email and other technologies when possible.
- WiFi access is available to students in campus parking lots.
- Communicate any technology needs to your instructor.
- College related out-of-state travel is suspended until further notice.
All coursework will be communicated via D2L and NPC student email accounts. Visit computer resources tutorial for setting up Microsoft OneDrive.
Employees choosing to return to campus June 1 should do the following:
- Keep a log of your time spent on campus and all locations visited (these should be provided by your supervisor).
- Participate in temperature screening, see below.
- Wear a mask when outside office space or in the presence of another individual.
- Video conference as opposed to gathering in-person for meetings if at all possible.
Temperature Checking Stations
Enter through the Student Commons main entrance by the flagpole and check in
Screening and temperature checks will be conducted as scheduled:
- June 8th - 30th, 7:30am - 1:15pm - staff available to do screenings
If you do not have a mask and need assistance securing one, reach out to your supervisor.
If an employee presents with symptoms and/or a fever, they will be referred to a COVID testing center. Employees should bring insurance and employee ID's daily in case they are referred.
At this level, employees are working remotely and are encouraged to do the following while working from home:
- Practice good sanitation, hand-washing and additional cleanliness in the office and workstations
- Ensure home computer connectivity in order for work to be performed remotely in the case of personal illness or campus closing
- Limit face to face communications, utilizing email and other technologies when possible
- College related out-of-state travel is suspended until further notice
- Read about NPC's Telecommuting Guidelines for on Campus Positions in Emergency or Adverse Situations.
- Visit computer resources tutorials for employees working remotely.
- Read about the Department of Labor's leave policy under the Families First Coronavirus Response Act.
- Unemployment Insurance (UI) benefits are available to workers who are unemployed and who meet the requirements of Arkansas UI eligibility laws. Read more from the Arkansas Division of Workforce Services' Appendix A to Rule 30: Notice to Employees at the bottom of their regulations page
|Computer Services||8:00 a.m. to 4:30 p.m.||Monday through Friday by email firstname.lastname@example.org|
|Campus Nurse||9:00 a.m. to 3:00 p.m.||Monday through Thursday by phone or email only||Sebrena Lewis
|Testing Center||8:00 a.m. to 4:30 p.m.||
Monday through Friday by phone or email only
|Campus Food Pantry||2:00 p.m. to 4:00 p.m.||
Wednesdays. More information is available in the FAQ section.
|Dr. Chuck Burke
|Common Market Dining Services||
9:00 a.m. to 1:00 p.m.
Carry-out only Monday through Friday
|Text orders to 479.685.4922|
|Professional Mental Health Services||8:00 a.m. to 4:30 p.m.||Monday through Friday by phone or email only||Susan Millerd
|Enrollment Services||8:00 a.m. to 4:30 p.m.||Monday through Friday by phone or email only||Chris Afeld
|Career Services||8:00 a.m. - 4:30 p.m.||Monday through Friday by phone or email only|| email@example.com
501-760-4243 or 501-760-4246
|Academic Success Center||Online only. More information is available in the FAQ section.||Lisa Walker
The Arkansas Health Department also has a free hotline to call if you believe you may have been exposed. To be assessed by phone, call 501-537-8969 Monday through Friday, 8 a.m. to 4:30 p.m., or 800-554-5738 after hours or on the weekend.
Contact the campus nurse and communicate with your instructors. You can email Sebrena.Lewis@np.edu with documentation of your illness. Nurse Lewis can help coordinate communication with your instructors and with the Dean of Students.
Employees and students who choose to travel out of state during this crisis should be advised that NPC will require a health screening by the school nurse and may recommend a 14-day self-quarantine period before returning to campus.
Personal international travel is strongly discouraged, especially to countries with a CDC risk level for Coronavirus (COVID-19) of two or higher.
Be advised that you may encounter health risks and logistical challenges. The Arkansas Department of Health and/or NPC may require self-quarantine for 14 days after traveling to or through an affected area. Customs agents are reporting international travelers arriving from affected countries to state departments of health for this purpose.
Personal travel within the United States is also strongly discouraged. The Coronavirus (COVID-19) situation in the U.S. is changing rapidly. Exercise caution and by reviewing these considerations for travel within the U.S. Check for the latest information available for your specific destination using the CDC’s cases in the U.S page.
Employees and students should exercise extreme caution when traveling within the state. Coronavirus (COVID-19) cases continue to grow in Arkansas and the situation is changing rapidly.
National Park College provides a list of services to employees and students so we can continue operations remotely if necessary.
If you are locked out of your campus account or would like to update your password, see the instructions on changing your password from home.
Students and employees have the option to use our Microsoft Office application through the web browser and/or download the full suite to their personal computers for as long as they are a member of the college. The full download includes Microsoft Word, Excel, PowerPoint, Access, Publisher, Outlook, Skype, and OneDrive. In order to access these services, please go to this link https://portal.office.com or use the webmail link on our home page and sign in with your email address and campus password. You can click on the trimmed down web version of the application via the buttons or install the full suite by clicking “Install Office” towards the upper right of the screen.
Microsoft Teams is another application that is free for students and employees to use and download to their computers and mobile devices. Teams is an application listed in Office 365 at the top of the screen. This application is great for messaging, file sharing, screen sharing, and live presentations. Staff and Faculty can create custom groups of people to collaborate with. If you need assistance with the setup, please contact the IT department for more information (firstname.lastname@example.org).
Microsoft OneDrive is a file cloud based file sharing application. It is also listed in Office 365. You are able to store your files here and access them from the college PCs, personal PCs, and mobile devices. You have the option to download the client to your local computer and access all of your files similar to a network drive. We recommend moving your documents from your PC to OneDrive. To install the application on your computer, select OneDrive in Office 365; next select “Get the OneDrive Apps” from the bottom-left of the screen and follow the instructions. Once installed, you will be able to transfer your documents over. If you need assistance with the setup, you can view a video tutorial or contact the IT department for more information (email@example.com).
An easy way for employees or students to collaborate with services such as group file sharing, group calendars, etc. is to use SharePoint. You can create your own sites and share them out to others granting them specific permissions. For larger, more advanced programs, the IT department can also set up SharePoint Sites for you.
Employees and students can access OASIS (https://oasis.np.edu) and Human Resources (https://hcm.np.edu) from off campus. This will provide access to services such as admissions, registration, student accounts, grades, scheduling, personnel, leave, pay, benefits, payroll, job duties, etc.
Virtual Private Network (VPN)
In times that employees need specific services that can only be accessed from the internal network (such as Financials, Student Manager, Financial Aid, etc.), the IT department can set up a virtual private network (VPN) connection.
Our facilities staff are taking extra precautions to clean and disinfect high-touch surfaces to prevent the spread of illness.
- All custodians are trained/certified using methods designed for educational facilities. This training includes daily disinfecting of common “touch” surfaces including door knobs, desks, etc.
- We utilize two major chemicals for cleaning and disinfecting including a hospital grade disinfectant, virucide and cleaner. We also utilize an aerosol spray disinfectant that is a hospital grade broad-spectrum disinfectant and antimicrobial agent.
- We use a microfiber cleaning rag system with red designated for biohazard areas and gray for all other areas. These rags are always kept separate even after use and during the laundry process. Our procedure is to use separate rags for each room and function. We do not carry rags and germs from classroom to classroom or bathroom to bathroom. We do not use bio-rags on touch surfaces like sinks or countertops.
- At public contact areas (weightroom, computer labs, etc.), we provide Super Sani-Cloth wipes that are bactericidal, tuberculocidal, and virucidal in two minutes.
- We also provide hand sanitizer dispensers on all floors of all buildings. Most are located adjacent to the main entry doors.
Here are everyday preventative actions you can do to help prevent the spread of illness from the Centers for Disease Control and Prevention (CDC).
Avoid close contact with people who are sick.
- Put distance between yourself and other people outside of your home.
- Remember that some people without symptoms may be able to spread virus.
- Stay at least 6 feet (about 2 arms’ length) from other people.
- Do not gather in groups.
- Stay out of crowded places and avoid mass gatherings.
- Keeping distance from others is especially important for people who are at higher risk of getting very sick.
Avoid touching your eyes, nose, and mouth.
Stay home when you are sick.
- If you are sick at home with a flu-like illness, the CDC recommends that you home isolate until you have had no fever for at least 72 hours without the use of a fever-reducing medicine, other symptoms have improved, and at least 10 days have passed since your symptoms first appeared.
Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
Clean and disinfect frequently touched objects and surfaces using soap and water and a household disinfectant spray or wipe.
Follow CDC’s recommendations for using a facemask.
- You could spread COVID-19 to others even if you do not feel sick.
- Everyone should wear a cloth face cover when they have to go out in public, for example to the grocery store or to pick up other necessities.
- Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
- The cloth face cover is meant to protect other people in case you are infected.
- Do NOT use a facemask meant for a healthcare worker.
- Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.
Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
- Always wash hands with soap and water if hands are visibly dirty.
- For information about handwashing, see CDC’s Handwashing website.
The CDC has accurate and up-to-date information regarding Coronavirus (COVID-19) if you are interested in reading more.
The Arkansas Department of Health has information regarding COVID-19 cases in the state.
The city of Hot Springs provides current data on cases and testing locations.
UAMS has developed a free online screening tool for COVID – 19 for Arkansas residents.
Visit the Arkansas Division of Workforce Services to learn more about temporary employment benefits available for those who are unable to work during this time.
Unemployment Insurance (UI) benefits are available to workers who are unemployed and who meet the requirements of Arkansas UI eligibility laws. Read more from the Arkansas Division of Workforce Services' Appendix A to Rule 30: Notice to Employees at the bottom of their regulations page
How do I receive tutoring support for online courses?
NPC tutors are available from 8:00a.m. to 4:30p.m., Monday through Friday through Zoom.com. To schedule an appointment, email firstname.lastname@example.org at least one hour in advance. Please include your email and phone number, and you will be contacted with further instructions.
Online 24/7 tutoring is available through Tutor.com and can be found under the NPC Resources tab in D2L. You have an eight hour limit for the semester, but you can request additional hours by emailing email@example.com.
I do not have access to the internet at home. How do I complete my assignments?
Concerns should be addressed to your instructor to avoid falling behind in your coursework.
How do I receive technical support for online courses?
I am locked out of my campus account. How do I change my password?
View the instructions on how you can change or update your password from home.
Can I access the library?
Yes. You may send your questions to AskALibrarian at https://www1.youseemore.com/NPC/ For reference assistance or help in setting up an account to download Ebooks, you may contact either Kristin.Quintinilla@np.edu or Lynn.Valetutti@np.edu To help you identify resources, LibGuides are also available.
The NPC Library will reopen for students on June 1 and will operate from 8 a.m. to 4 p.m. Monday through Friday. The library will observe health safe guidelines and have a limited capacity of 20 students. Students will be restricted to 2 hours of library time if there is a backlog of students waiting to enter. Library staff will follow healthcare safety guidelines with temperature screenings and tracing, wearing masks, and observing social distancing. Faculty and staff will be able to place items on hold and pick them up at the front door of the library. Faculty and staff will need to call the main desk at 501-760-4110 to alert the staff that they have arrived.
How do I return a book to the library?
All books may be returned to the book drop box which is in the parking lot behind the Fisher Campus Center.
I have an internship position this semester. What should I do?
I am a community member. May I utilize the library during your transition to online
The physical campus is currently closed. We apologize for the inconvenience and appreciate your patience.
Will the Commons Market still be open?
Commons Market dining services will offer breakfast and lunch for pick up only at the fountain outside the Commons building beginning March 30. You can either pull up and order or call or text orders to (479)685-4922.
Student ID is required for meal plan charges.
The menu and hours include:
Breakfast 9 a.m. -11 a.m.
- Breakfast burrito with salsa and hash browns $5
Lunch 11 a.m. – 1 p.m.
- Turkey or Ham Sandwich with chips and a cookie $5
- Personal Pan Pizza $5
- Whole Pizza $10
- Pizza Options : Pepperoni, Sausage, Cheese, or Supreme
- Grilled Chicken and Steak Fajitas (feeds 4-6) $40
Served with Rice, Beans and all the fixings
- Chicken Enchiladas (feeds 4-6) $30
12 Hand Rolled Enchiladas served with Rice, Beans, Chips and Salsa
- Chicken Stir Fry (feeds 4-6) $30
Sauteed Chicken and Vegetables served with sticky rice
- Pasta Platter (feeds 4-6) $35
Chicken Fettuccini or Spaghetti with Meatballs. Comes with Breadsticks and Caesar Salad
- Sub Sandwich Platter (feeds 4-6) $25
Ham, Turkey, or Club. Comes with individual bags of chips.
Can I request a refund on lost days for my prepaid meal plan?
If you have a balance remaining to be spent on your prepaid mail plan, the cutoff date for spending those funds is June 20, 2020. Refunding of balances on the plans are being discussed at this time.
Is the Campus Food Pantry open?
The campus food pantry will open briefly on Wednesdays, from 2 p.m. to 4 p.m. Students or employees can pick up food at the west end doors of the Frederick M. Dierks Center for Nursing and Health Sciences. Donations will also be accepted.
Volunteers will serve participants in a drive-through style, so please remain in your vehicle. You must present a campus ID.
Financial Aid and Scholarships
I have completed all loan requirements for a spring loan. When can I expect my refund
The business office will mail loan checks every Thursday beginning April 2, 2020 to the address the College has on file for you in OASIS. You can check you address in OASIS by navigating toSelf Service > Campus Personal Information > Addresses , and then selecting the green edit button. Questions can be directed to Enrollment Services at 501-760-4159 .
If a student is unable to complete the required hours for NPC scholarships due to
COVID-19, how will that impact continuing eligibility?
Students will be evaluated on academic Progress made prior to COVID-19 for continued scholarship eligibility.
If a student is unable to complete the required hours for a state scholarship due
to COVID - 19 how will that impact continuing eligibility?
If a student had to drop below the required number of credit hours after March 20th, they will remain eligible for their state scholarship. If a student was not in the allotted hours before March 20th, they can make up the hours during the summer session.
I had to completely withdraw from NPC this semester because of COVID-19, do I have
to return the financial aid that I received?
If you had a COVID-19 related withdrawal, the provisions to return federal funds to the USDE is not triggered.
How does withdrawing from a course using the WC code affect my financial aid?
If you withdraw due to a “qualifying emergency” related to the COVID-19 pandemic, you will not see a negative impact on your financial aid.
How does repeating a course using the code WC affect my financial aid?
It will not impact your financial aid if this is only your second attempt at the course.
How does repeating a course using the WC code affect my scholarship?
If you withdraw using the WC code, it will not negatively impact your scholarship or continued eligibility. You will be evaluated based on academic progress prior to the COVID-19 pandemic.
How does my academic progress this semester impact my ability to receive financial
aid for a future term?
The Financial Aid Office will take your COVID-19 circumstances into consideration when awarding financial aid for a future term.
How does this semester impact future Pell Award amounts?
Pell received during the impacted period of enrollment is not counted against lifetime limits.
How do I apply for CARES funds?
How much CARES funding will students receive?
Will CARES funds be available for summer and fall students?
If I didn't receive Pell or loans for the spring 2020 term, can I still receive CARES
If you are not eligible for federal financial aid due to defaulted loans, etc. are
you eligible for CARES funds?
If I didn't file a FAFSA, can I fill one out now?
Do I have to file a FAFSA to get CARES funding?
Is there a deadline for requesting CARES funds for spring term?
When can I register for summer and fall classes?
How do I complete the required TEAS testing to get into the Nursing and Health Sciences
TEAS Testing Dates : Testing for TEAS begins May 11 and will be scheduled Monday, Wednesday and Friday at 8:30 a.m. and 1 p.m. May 11 - May 29, excluding Memorial Day.
- May 11 8:30 a.m. and 1 p.m.
- May 13 8:30 a.m. and 1 p.m.
- May 15 8:30 a.m. and 1 p.m.
- May 18 8:30 a.m. and 1 p.m.
- May 20 8:30 a.m. and 1 p.m.
- May 22 8:30 a.m. and 1 p.m.
- May 27 8:30 a.m. and 1 p.m.
- May 29 8:30 a.m. and 1 p.m.
How to Schedule : Schedule an exam by emailing firstname.lastname@example.org with your preferred start time of 8:30 a.m. or 1 p.m.
How to pay : Nursing students should contact the student accounts office at 501-760-4125 . Leave a voicemail and the cashier will return your call. Radiologic Technology students should visit www.atitesting.com , create an account and pay for the TEAS exam online.
Additional Instructions : Please arrive at the Student Commons building 15 to 30 minutes ahead of your scheduled test time. Bring your ATI username and password in order to access the TEAS exam. Contact the testing center to reschedule if you are ill or are experiencing any cold symptoms. You will be screened for fever and COVID-19 symptoms before entering the building. A face mask must be worn at all times while in the Student Commons building.
I am in a clinical or technical course, which cannot be completed online. How will
this impact me graduating?
Your degree is conferred when all of your required courses are complete for your degree. You can participate in graduation whenever commencement is held.
How will advising sessions be handled since we are not on campus?
Advising sessions will be conducted via email, phone, or Zoom depending on your preference.
How can I contact an advisor?
If I will be a returning student in Summer or Fall, can I enroll myself in classes?
Yes, returning students may enroll themselves by following the steps below:
- The menu will be the first thing you see
- Select Self Service> Class Search/Browse Catalog> Class Search> Enroll Tab
- Summer Semester 2020 or Fall Semester 2020 click Continue
- Under "Find Classes," Click Search
Search Classes by Subject
- Click Select for the desired course
- Click Next
Repeat the Search and Select steps until your chosen courses are in your Shopping Cart
- Click Proceed
- To complete your request for the classes listed click Finish Enrolling
*If you require a system override, please contact Enrollment Services at 501-760-4159 .
I had to withdraw from a course because of the COVID-19 pandemic. What are my options?
How long do I have to retake a course impacted by the COVID-19 pandemic?
For qualified courses that were dropped with aWithdrawal—Crisis (WC) , you will have one year to retake the course for free, which means you must be re-enrolled in the courses by spring 2021.
How does using the WC code impact my GPA?
The WC will be treated as a W and will not impact your GPA, but withdrawing from a course does impact attempted hours completed.
I dropped a course after March 13 due to circumstances surrounding the COVID-19 pandemic,
but before the WC option was available. Can my W grade be changed to a WC grade now?
Yes, please contact the Registrar’s Office via email at email@example.com to set up a meeting to determine whether you are qualified.
How can I tell if my admission application was accepted?
Where do I have my transcripts, immunization record, and test scores sent?
How can I get a transcript from NPC sent to my university?
I have never attended GED classes before. How can I begin GED Classes?
Please call 501-760-4335 to schedule an appointment to begin. Appointments are available Monday through Thursday from 8:00am-3:00pm
I was attending before campus closed. How can I continue working toward my GED?
I earned my diploma this school year. Will there still be a graduation ceremony?
Unfortunately, graduation is postponed indefinitely. Follow the NPC Adult Education Facebook page for future announcements about graduation.
I was almost done with the GED official testing process when campus closed. Can I
continue testing to complete my diploma?
Call 501-760-4335 to schedule an appointment to discuss completing your GED testing process.