Current Status
NPC COVID-19 Cases
Active Employees | Recovered Employees | Active Students | Recovered Students | 0 | 124 | 0 | 413 |
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National Park College continues to monitor Coronavirus (COVID-19) cases in Arkansas. There are no confirmed or suspected cases on the NPC campus at this time.
NPC employees began phasing back to campus starting June 15, 2020. The remaining NPC staff will return to campus on August 3, 2020, and faculty members will return to campus August 17, 2020. Students living in residential housing will begin moving in to Dogwood Hall on August 19, 2020. Classes begin August 24, 2020.
National Park College convened a Risk Management Taskforce in March 2020 to construct the College’s response, focusing on the health and well-being of each student, employee, and visitor. The Risk Management Taskforce developed an initial list of 14 recommendations that have been integrated into this report.
The Taskforce has worked to identify the best solutions to the challenges ahead while maintaining a commitment to academic excellence and providing a safe and healthy environment for students and employees.
This plan is based upon the guidance of the Center for Disease Control (CDC) and the Arkansas Department of Health (ADH). As new information becomes available and best practices are established, this plan will be amended as necessary.
Guiding Principles
The Risk Management Taskforce developed recommendations with the following principles in mind:
- Consider the health and safety of all members of the campus community.
- Commit to academic excellence despite the difficult circumstances.
- Provide for instructional modalities that allow for students to return to the safest possible learning environment.
- Ensure that recommendations are based upon the most recent state and federal guidelines.
- Recognize that equity and inclusion are critical to the College’s crisis response.
- Provide clear communication and campus support structures for the safe return to campus.
At this level, students are participating in online instruction and are encouraged to do the following:
- Practice good sanitation, hand-washing and additional cleanliness in the classroom.
- Limit face to face communications, utilizing email and other technologies when possible.
- WiFi access is available to students in campus parking lots.
- Communicate any technology needs to your instructor.
- College related out-of-state travel is suspended until further notice.
All coursework will be communicated via D2L and NPC student email accounts. Visit computer resources tutorial for setting up Microsoft OneDrive.
Reopening Guidelines
Employees choosing to return to campus June 1 should do the following:
- Keep a log of your time spent on campus and all locations visited (these should be provided by your supervisor).
- Participate in temperature screening, see below.
- Wear a mask when outside office space or in the presence of another individual.
- Video conference as opposed to gathering in-person for meetings if at all possible.
Temperature Checking Stations
Enter through the Student Commons main entrance by the flagpole and check in
Screening and temperature checks will be conducted as scheduled:
- June 8th - 30th, 7:30am - 1:15pm - staff available to do screenings
If you do not have a mask and need assistance securing one, reach out to your supervisor.
If an employee presents with symptoms and/or a fever, they will be referred to a COVID testing center. Employees should bring insurance and employee ID's daily in case they are referred.
At this level, employees are working remotely and are encouraged to do the following while working from home:
- Practice good sanitation, hand-washing and additional cleanliness in the office and workstations
- Ensure home computer connectivity in order for work to be performed remotely in the case of personal illness or campus closing
- Limit face to face communications, utilizing email and other technologies when possible
- College related out-of-state travel is suspended until further notice
Additional Information
- Read about NPC's Telecommuting Guidelines for on Campus Positions in Emergency or Adverse Situations.
- Visit computer resources tutorials for employees working remotely.
- Read about the Department of Labor's leave policy under the Families First Coronavirus Response Act.
- Unemployment Insurance (UI) benefits are available to workers who are unemployed and who meet the requirements of Arkansas UI eligibility laws. Read more from the Arkansas Division of Workforce Services' Appendix A to Rule 30: Notice to Employees at the bottom of their regulations page
Service | Hours | Days | Contact |
---|---|---|---|
Computer Services | 8:00 a.m. to 4:30 p.m. | Monday through Friday by email only | techsupport@np.edu |
Campus Nurse | 9:00 a.m. to 3:00 p.m. | Monday through Thursday by phone or email only | Sebrena Lewis sebrena.lewis@np.edu 501-760-4209 |
Testing Center | 8:00 a.m. to 4:30 p.m. |
Monday through Friday by phone or email only |
Josh Holiman |
Campus Food Pantry | 2:00 p.m. to 4:00 p.m. |
Wednesdays. More information is available in the FAQ section. |
Dr. Chuck Burke wburk@np.edu 501-760-4348 |
Common Market Dining Services |
9:00 a.m. to 1:00 p.m. |
Carry-out only Monday through Friday |
Text orders to 479.685.4922 |
Professional Mental Health Services | 8:00 a.m. to 4:30 p.m. | Monday through Friday by phone or email only | Susan Millerd susan.millerd@np.edu 501-760-4163 |
Enrollment Services | 8:00 a.m. to 4:30 p.m. | Monday through Friday by phone or email only | Chris Afeld christina.afeld@np.edu 501-760-4159 |
Career Services | 8:00 a.m. - 4:30 p.m. | Monday through Friday by phone or email only | careerservices@np.edu 501-760-4243 or 501-760-4246 |
Academic Success Center | Online only. More information is available in the FAQ section. | Lisa Walker lisa.walker@np.edu 501-760-4228 |
The Arkansas Health Department also has a free hotline to call if you believe you may have been exposed. To be assessed by phone, call 501-537-8969 Monday through Friday, 8 a.m. to 4:30 p.m., or 800-554-5738 after hours or on the weekend.
Contact the campus nurse and communicate with your instructors. You can email Sebrena.Lewis@np.edu with documentation of your illness. Nurse Lewis can help coordinate communication with your instructors and with the Dean of Students.
College Travel:
All college-sponsored domestic and international travel has been suspended until further notice. This includes any travel associated with the college as an NPC employee or student, including travel funded by a government grant, foundation, company, or other private entity.
Personal Travel within the US:
Please exercise caution and check for the latest information available for your destination as the situation in the US is changing rapidly. If you have any symptoms upon return, please call the Garland County COVID-19 Hotline 501-760-4307.
Personal International Travel:
If you have traveled to a country with a CDC travel advisory of Level 2 or higher within the last 14 days, please call the Garland County COVID-19 Hotline 501-760-4307.
National Park College provides a list of services to employees and students so we can continue operations remotely if necessary.
If you are locked out of your campus account or would like to update your password, see the instructions on changing your password from home.
Microsoft Office
Students and employees have the option to use our Microsoft Office application through the web browser and/or download the full suite to their personal computers for as long as they are a member of the college. The full download includes Microsoft Word, Excel, PowerPoint, Access, Publisher, Outlook, Skype, and OneDrive. In order to access these services, please go to this link https://portal.office.com or use the webmail link on our home page and sign in with your email address and campus password. You can click on the trimmed down web version of the application via the buttons or install the full suite by clicking “Install Office” towards the upper right of the screen.
Microsoft Teams
Microsoft Teams is another application that is free for students and employees to use and download to their computers and mobile devices. Teams is an application listed in Office 365 at the top of the screen. This application is great for messaging, file sharing, screen sharing, and live presentations. Staff and Faculty can create custom groups of people to collaborate with. If you need assistance with the setup, please contact the IT department for more information (techsupport@np.edu).
Microsoft OneDrive
Microsoft OneDrive is a file cloud based file sharing application. It is also listed in Office 365. You are able to store your files here and access them from the college PCs, personal PCs, and mobile devices. You have the option to download the client to your local computer and access all of your files similar to a network drive. We recommend moving your documents from your PC to OneDrive. To install the application on your computer, select OneDrive in Office 365; next select “Get the OneDrive Apps” from the bottom-left of the screen and follow the instructions. Once installed, you will be able to transfer your documents over. If you need assistance with the setup, you can view a video tutorial or contact the IT department for more information (techsupport@np.edu).
Microsoft SharePoint
An easy way for employees or students to collaborate with services such as group file sharing, group calendars, etc. is to use SharePoint. You can create your own sites and share them out to others granting them specific permissions. For larger, more advanced programs, the IT department can also set up SharePoint Sites for you.
OASIS
Employees and students can access OASIS (https://oasis.np.edu) and Human Resources (https://hcm.np.edu) from off campus. This will provide access to services such as admissions, registration, student accounts, grades, scheduling, personnel, leave, pay, benefits, payroll, job duties, etc.
Virtual Private Network (VPN)
In times that employees need specific services that can only be accessed from the internal network (such as Financials, Student Manager, Financial Aid, etc.), the IT department can set up a virtual private network (VPN) connection.
Our facilities staff are taking extra precautions to clean and disinfect high-touch surfaces to prevent the spread of illness.
- All custodians are trained/certified using methods designed for educational facilities. This training includes daily disinfecting of common “touch” surfaces including door knobs, desks, etc.
- We utilize two major chemicals for cleaning and disinfecting including a hospital grade disinfectant, virucide and cleaner. We also utilize an aerosol spray disinfectant that is a hospital grade broad-spectrum disinfectant and antimicrobial agent.
- We use a microfiber cleaning rag system with red designated for biohazard areas and gray for all other areas. These rags are always kept separate even after use and during the laundry process. Our procedure is to use separate rags for each room and function. We do not carry rags and germs from classroom to classroom or bathroom to bathroom. We do not use bio-rags on touch surfaces like sinks or countertops.
- At public contact areas (weightroom, computer labs, etc.), we provide Super Sani-Cloth wipes that are bactericidal, tuberculocidal, and virucidal in two minutes.
- We also provide hand sanitizer dispensers on all floors of all buildings. Most are located adjacent to the main entry doors.
Here are everyday preventative actions you can do to help prevent the spread of illness from the Centers for Disease Control and Prevention (CDC).
Avoid close contact with people who are sick.
- Put distance between yourself and other people outside of your home.
- Remember that some people without symptoms may be able to spread virus.
- Stay at least 6 feet (about 2 arms’ length) from other people.
- Do not gather in groups.
- Stay out of crowded places and avoid mass gatherings.
- Keeping distance from others is especially important for people who are at higher risk of getting very sick.
Avoid touching your eyes, nose, and mouth.
Stay home when you are sick.
- If you are sick at home with a flu-like illness, the CDC recommends that you home isolate until you have had no fever for at least 72 hours without the use of a fever-reducing medicine, other symptoms have improved, and at least 10 days have passed since your symptoms first appeared.
Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
Clean and disinfect frequently touched objects and surfaces using soap and water and a household disinfectant spray or wipe.
Follow CDC’s recommendations for using a facemask.
- You could spread COVID-19 to others even if you do not feel sick.
- Everyone should wear a cloth face cover when they have to go out in public, for example to the grocery store or to pick up other necessities.
- Cloth face coverings should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.
- The cloth face cover is meant to protect other people in case you are infected.
- Do NOT use a facemask meant for a healthcare worker.
- Continue to keep about 6 feet between yourself and others. The cloth face cover is not a substitute for social distancing.
Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol.
- Always wash hands with soap and water if hands are visibly dirty.
- For information about handwashing, see CDC’s Handwashing website.
The CDC has accurate and up-to-date information regarding Coronavirus (COVID-19) if you are interested in reading more.
The Arkansas Department of Health has information regarding COVID-19 cases in the state.
The city of Hot Springs provides current data on cases and testing locations.
UAMS has developed a free online screening tool for COVID – 19 for Arkansas residents.
Visit the Arkansas Division of Workforce Services to learn more about temporary employment benefits available for those who are unable to work during this time.
Unemployment Insurance (UI) benefits are available to workers who are unemployed and who meet the requirements of Arkansas UI eligibility laws. Read more from the Arkansas Division of Workforce Services' Appendix A to Rule 30: Notice to Employees at the bottom of their regulations page
This statement acknowledges that National Park College has signed and returned the certification and agreement form for the Coronavirus Aid, Relief, and Economic Security (CARES) Act and that the institution has used, or intends to use the funds to provide the mandated amount of at least 50% of the emergency financial aid grants to students.
The total amount of funds that the institution has received under the HEERF student portion equals $1,142,754.
Of those funds, the total amount that has been distributed to students as of the date of reporting (07/07/2020) equals:
- Spring Term- 762 student payments - $304,800
- Summer Term- 284 student payments (22 new students) - $113,600
- Total Spring and Summer = $418,400
The estimated total number of students at the institution eligible to participate in programs under Section 494 of Title IV of the Higher Education Act of 1965 and therefore eligible to receive an emergency financial aid grant at the current time equals approximately 1500 students.
The total number of students who have received an emergency financial aid grant equals 762 spring plus 22 new students for summer for a total of 784 students as of July 7, 2020.
The institution determined which students did, or will receive emergency financial
aid grants, and how much funding they did, or will receive in the following manner:
Most of our student body are Title IV eligible (85-90%), so a decision was made to
award a flat amount to all eligible students. We decided to split funds to provide
ongoing support to students throughout the year. One-half of the funds approximately
could be disbursed immediately, with the remaining distributed to summer and fall
students. Initially it was estimated that 1,421 students were eligible during the
spring term. The split of the award would be 50% spring, 10% summer, 40% fall. $571,377/1421
= $400 approximately.
For students enrolled for summer, the same $400 was disbursed to 262 returning students
from the spring term who had already certified that they had COVID-19 related expenses.
Then 22 newly enrolled students for summer term certified that they had COVID-19 related
expenses and were disbursed the $400 for summer.
Any instructions, directions, or guidance provided by the institution to students
concerning the emergency financial aid grants were disseminated to students via messages
shared on the learning management system (D2L) prior to the end of the spring term,
email, and social media.
The following information was shared with students:
You may be eligible to receive CARES funds, which are federal funds to assist students
impacted by COVID-19. Federal CARES funds are available to currently enrolled students
for the spring and/or summer 2020 term. Eligible students will receive $400 for the
spring and summer terms. Future amounts for fall terms are yet to be determined.
You must complete a certification form by May 25th in order to qualify for spring
funds. Students are required to complete the certification form by July 14th in order
to qualify for summer funds. This certification form allows you to declare you have
COVID-19 related expenses for the spring and/or summer terms. If you have completed
a FAFSA form for 2019-20 and are eligible for federal financial aid, you should have
received an email at your preferred email account listed in OASIS. That email will
contain the link to the certification form for CARES funds for spring and/or summer
2020. If you believe you are eligible and have not received the link, please contact
your financial aid advisor at 501-760-4159.
Academics
How do I receive tutoring support for online courses?
NPC tutoring staff are available 8:00 a.m. to 4:30p.m., Monday through Friday, through Zoom and in-person on the NPC campus. To schedule an appointment, email lwalker@np.edu at least one hour in advance. Please include your email and phone number, and you will be contacted with further instructions.
Online 24/7 tutoring is available through Tutor.com and can be found under the NPC Resources tab in D2L. You have an eight hour limit for the semester, but you can request additional hours by emailing lwalker@np.edu.
I do not have access to the internet at home. How do I complete my assignments?
Concerns should be addressed to your instructor to avoid falling behind in your coursework.
How do I receive technical support for online courses?
Contact D2L Support by email at LMSsupport@np.edu or call us at 501-760-4292 . After hours you can contact D2L’s 24/7 help desk by clicking on the D2L Technical Support Link on the NPC D2L homepage .
I am locked out of my campus account. How do I change my password?
View the instructions on how you can change or update your password from home.
Can I access the library?
The NPC Library is currently open for students from 8 a.m. to 4 p.m. Monday through Friday. The library’s Fall semester hours of operation are 8:00 am - 6:00 pm Monday through Thursday, 8:00 am – 4:30 pm on Friday. The library will observe health safe guidelines with temperature screenings and tracing, wearing masks, and observing social distancing. Capacity will be limited due to spacing.
The library’s electronic resources are available without any time restriction. For reference assistance or help in setting up an account to download Ebooks, you may contact either Lynn.Valetutti@np.edu , Kristin.Quintanilla@np.edu or Alexis.Wilson@np.edu . LibGuides are available to help you identify resources. You may send your reference questions to AskALibrarian at https://www1.youseemore.com/NPC/ . CHAT is available during business hours for faster librarian assistance.
How do I return a book to the library?
All books may be returned to the book drop box which is in the parking lot behind the Fisher Campus Center.
Campus Services
I have an internship position this semester. What should I do?
Please contact the Director of Career Services at 501-760-4243 or email Terry.Bright@np.edu to learn about your specific program.
I am a community member. May I utilize the library during your transition to online
learning?
Will the Commons Market still be open?
- Monday through Friday - 7:00a.m. to 7:00p.m.
- Saturday and Sunday - 10:00a.m. to 7:00p.m.
Visit the Dining page for more information on restaurants, menus, and more.
Is the Campus Food Pantry open?
Financial Aid and Scholarships
If a student is unable to complete the required hours for NPC scholarships due to
COVID-19, how will that impact continuing eligibility?
Students will be evaluated on academic Progress made prior to COVID-19 for continued scholarship eligibility.
If a student is unable to complete the required hours for a state scholarship due
to COVID - 19 how will that impact continuing eligibility?
If a student had to drop below the required number of credit hours after March 20th, they will remain eligible for their state scholarship. If a student was not in the allotted hours before March 20th, they can make up the hours during the summer session.
I had to completely withdraw from NPC this semester because of COVID-19, do I have
to return the financial aid that I received?
If you had a COVID-19 related withdrawal, the provisions to return federal funds to the USDE is not triggered.
How does withdrawing from a course using the WC code affect my financial aid?
If you withdraw due to a “qualifying emergency” related to the COVID-19 pandemic, you will not see a negative impact on your financial aid.
How does repeating a course using the code WC affect my financial aid?
It will not impact your financial aid if this is only your second attempt at the course.
How does repeating a course using the WC code affect my scholarship?
If you withdraw using the WC code, it will not negatively impact your scholarship or continued eligibility. You will be evaluated based on academic progress prior to the COVID-19 pandemic.
How does my academic progress this semester impact my ability to receive financial
aid for a future term?
The Financial Aid Office will take your COVID-19 circumstances into consideration when awarding financial aid for a future term.
How does this semester impact future Pell Award amounts?
Pell received during the impacted period of enrollment is not counted against lifetime limits.
How do I apply for CARES funds?
How much CARES funding will students receive?
Will CARES funds be available for fall students?
If I don't receive Pell or loans for the fall 2020 term, can I still receive CARES
funds?
If you are not eligible for federal financial aid due to defaulted loans, etc. are
you eligible for CARES funds?
If I didn't file a FAFSA, can I fill one out now?
Do I have to file a FAFSA to get CARES funding?
Is there a deadline for requesting CARES funds for fall term?
Enrollment Services
When can I register fall classes?
Enrollment is Open Now. Call Enrollment Services at 501-760-4159 or schedule an advising appointment . Enrollment Services is open 8:00 am to 4:30 pm, Monday through Friday.
How can I contact an advisor?
Call Enrollment Services at 501-760-4159 or send an email to npc.advising@np.edu . Enrollment Services is open 8:00 am to 4:30 pm, Monday through Friday. For advising appointments outside normal business hours, email npc.advising@np.edu to schedule your appointment.
If I will be a returning student, can I enroll myself in classes?
Yes, returning students may enroll themselves by following the steps below:
- Log into Oasis
- Click the Compass symbol at the top right corner of the page
- Select Navigator
- Select Self Service> Class Search/Browse Catalog> Class Search> Enroll Tab
- Select Correct Term and Search for Classes
- Fall Semester 2021 click Continue
- Under "Find Classes," Click Search
Search Classes by Subject
- Adding Classes
- Click Select for the desired course
- Click Next
Repeat the Search and Select steps until your chosen courses are in your Shopping Cart - Click Proceed
- Confirm Classes
- To complete your request for the classes listed, click Finish Enrolling
*If you require a system override, please contact Enrollment Services at 501-760-4159 .
How can I tell if my admission application was accepted?
Where do I have my transcripts, immunization record, and test scores sent?
How can I get a transcript from NPC sent to my university?
Adult Education
I have never attended GED classes before. How can I begin GED Classes?
Please call 501-760-4335 to schedule an appointment to begin (leave a message if no answer) or email bill.ritter@np.edu . Appointments are available Monday through Thursday from 8:00am-3:00pm
I previously attended GED classes. How can I continue working toward my GED?
Please call501-760-4335 (leave a message if no answer), or emailbill.ritter@np.edu to learn about distance learning options.
I earned my diploma in the 19/20 school year. Will there still be a graduation ceremony?
Unfortunately, graduation is postponed indefinitely. Follow the NPC Adult Education Facebook page for future announcements about the 19/20 graduation.
I was almost done with the GED official testing process when campus closed. Can I
continue testing to complete my diploma?
Please call 501-760-4335 or email bill.ritter@np.edu to discuss completing your GED testing process.